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FAQ

> FAQ

How much will it cost to transport my vehicle?

Price is normally the primary factor a potential client is concerned about when they first contact us. Before an initial quote is offered, we take several variables into consideration to assure we meet all expectations. A smooth transaction begins with responsible pricing. 8 out of 10 times the final dispatch price we secure for our clients is lower than the initial quote.
We constantly hear people saying, “I received a lower price from another company.” It is important to note that the industry is flooded with incompetent brokers purposely under pricing people and then having to increase their original quote significantly.

Can you guarantee a pickup and delivery date?

Yes, if the client can allow for a minimum three day window for pickup and delivery. We can control certain variables to increase the likelihood that your vehicle will be relocated on a specific day. We would prefer a one week advance notice to assign a driver. Unforeseen delays i.e. weather, traffic, mechanical issues, etc. will be disclosed as soon as we are notified. Again, please remember that a smooth transaction begins with responsible pricing!

Will my vehicle be insured during the transportation?

Yes. Before we dispatch your vehicle to a carrier, we verify their certificate of liability insurance and motor carrier certificate and request to be made certificate holders which assures that the insurance provided is in effect. A copy of the insurance packet can be provided upon request. Onassis Auto Transportation is fully licensed, insured and bonded. Please feel free to access our information online at /https://safer.fmcsa.dot.gov/

Motor Carrier Number: 023522 | US DOT: 2999922

When is payment due?

Most clients feel comfortable paying the driver once the vehicle is delivered; however, there are several options available to fit your specific needs. We deduct a reservation fee from the total price once a driver is assigned. The idea is to not charge our clients until services are being rendered.

How long will it take for my vehicle to arrive?

Transit times vary depending on the origin and destination of your shipment. We have provided a transit times map for your convenience.